In Microsoft Dynamics CRM, for all the entities (except Appointment), it's possible to manage multiple forms.
For example, you have a form for the administrator, with technical fields and you have an other form for the user, with process fields.
For example, you have a form for the administrator, with technical fields and you have an other form for the user, with process fields.
Form creation
To create a new form for an entity, go to Settings / Customization / Customize the system / Select your entity / Form :
To add a new form, click on "New", you have different options :
- Main form: This the form for the web navigation
- Mobile form: For mobile device like tablet or mobile phone
- Quick View form: It's a form placed on an other entity form. Example : A contact form (3/4 fields) on the account main form (Have a small resume)
- Quick Create form: Form for a New functionnality of CRM 2013, have a few fields to create quickly a record
For the main form, you have to choose a default form. When the user will open a record for this entity, it will be the default form.
A very important option to manage is the security access. As I wrote in this post, you can have a form for administrators and one for users. To seperate the different access, select your form and click on "Enable security roles":
By default, all the security roles have access to the form, but you can select a few of them by selecting them one by one.
If you check the option "Enable for feedback", it will be the default form if an user with a specific security role has no access to any form.
Modify the form
To open the customization of the form, double click on the form in the list. A new interface will open :
In the ribbon, the "Select" (Yellow) section permits you to manage the different part of the form :
- Body: Manage Tab / Section and fields, web ressources, etc... You are free to choose the fields position, etc...
- Header: Add specifc fields in the top of your form
- Footer: Add specific field at the bottom of the form
- Navigation: Permit to manage the left navigation, you can delete / add relation (1:N), add link to access an url for example.
If you select "Body" (Blue), you can add/modify/delete fields of the form.
Note: You are not deleting the field, you just remove it from the form.
You can add :
- Tab: Contain section, fields, subrid, etc...
- Section: Contain fields
- Subgrid: A list of an entoty with a relation 1:N. You have to choose a default view. It permits to see all the contact for an account for example.
- Web ressources: Add web ressource in your form. Example: The social pane
To add field to the form (Red), You to drage and drop the field. You can add a field a several time. (Uncheck the option "Only show unused fields").
When you finish your work, don't forget to Save and Publish.
When you finish your work, don't forget to Save and Publish.
In a futur post, I will explain how to manage Tab / section and Subgrid !
Hope this post helps you ! :)



No comments:
Post a Comment